Financial Proposal

SMC Digital Media Services Automation Portal

Submitted by:

BetaEdge Systems & Software Design LLC

Dubai, United Arab Emirates

Proposal Date: November 2025

Proposal Document

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Executive Summary

This financial proposal outlines the investment required to develop, implement, and maintain the SMC Digital Media Services Automation Portal. The comprehensive solution will transform SMC's operations by digitizing all media services, improving efficiency, and enhancing service delivery to stakeholders.

The proposed solution offers a complete return on investment within 24 months through operational efficiencies, reduced manual processing, and enhanced compliance monitoring.

Total Investment

AED 485,000

One-time development and implementation cost

Annual Support

AED 81,000

12% of development cost per year

Project Duration

9 Months

From project kickoff to go-live

Cost Breakdown

Platform Development & Implementation

Component Description Effort (Days) Cost (AED)
Project Management Project planning, coordination, and management 120 60,000
Business Analysis Requirements gathering, process mapping, and documentation 90 45,000
UI/UX Design Interface design, user experience optimization 60 30,000
Frontend Development Web portal development, responsive design 150 75,000
Backend Development API development, database design, business logic 180 90,000
Integration Development UAE PASS, payment gateways, external systems 120 60,000
Testing & QA System testing, performance testing, security testing 90 45,000
Deployment & Training System deployment, user training, documentation 60 30,000
Contingency (10%) Risk buffer for unforeseen requirements - 50,000
Total Development Cost 485,000

Technology Framework Options

Option 1: K2 Nintex + Microsoft Stack

Recommended

Enterprise-class workflow automation with deep Microsoft integration.

Duration

8 Months

Cost

AED 485,000

Technology Stack

K2 Nintex MS SQL Active Directory SharePoint

ROI Analysis

3-Year ROI

114%

Payback Period

14 Mo

NPV (10%)

695K

Pros

  • • Robust enterprise features
  • • Seamless Microsoft integration
  • • Advanced workflow capabilities

Cons

  • • Higher licensing costs
  • • Requires Microsoft expertise

Option 2: Microsoft Power Automate

Alternative

Comprehensive low-code automation suite with Microsoft ecosystem.

Duration

10 Months

Cost

AED 410,000

Technology Stack

Power Apps Power Automate Power BI SharePoint

ROI Analysis

3-Year ROI

128%

Payback Period

12 Mo

NPV (10%)

780K

Pros

  • • Lower development cost
  • • Extensive Microsoft integration
  • • Rapid development capabilities

Cons

  • • Longer implementation time
  • • Limited customization options

Option 3: ToolJet (Open-Source)

Cost-Effective

Self-hosted low-code platform for rapid internal tools development.

Duration

5 Months

Cost

AED 370,000

Technology Stack

ToolJet PostgreSQL Docker Nginx

ROI Analysis

3-Year ROI

152%

Payback Period

10 Mo

NPV (10%)

925K

Pros

  • • Fastest implementation
  • • Lowest cost option
  • • Open-source flexibility

Cons

  • • Limited enterprise features
  • • Community support only

Option 4: Odoo Enterprise

Integrated

Integrated ERP/CRM platform with commercial support.

Duration

5 Months

Cost

AED 410,000

Technology Stack

Odoo Enterprise PostgreSQL Python Linux OS

ROI Analysis

3-Year ROI

135%

Payback Period

11 Mo

NPV (10%)

820K

Pros

  • • Comprehensive business modules
  • • Fast implementation
  • • Commercial support available

Cons

  • • Annual licensing fees
  • • Less flexible than custom solution

Option 5: Zoho Private Cloud

Hybrid

Rapid application development with dedicated VM isolation.

Duration

7 Months

Cost

AED 325,000

Technology Stack

Zoho Creator Zoho Flow Deluge Script Private VM

ROI Analysis

3-Year ROI

168%

Payback Period

9 Mo

NPV (10%)

1,020K

Pros

  • • Fast SaaS-style development
  • • VM-level isolation
  • • Feature-rich platform

Cons

  • • Annual subscription fees
  • • Vendor dependency

Option 6: React + Node/Laravel Custom Build

Custom

Maximum flexibility bespoke web application with full source code ownership.

Duration

12 Months

Cost

AED 435,000

Technology Stack

React.js Node.js/Laravel PostgreSQL Docker

ROI Analysis

3-Year ROI

125%

Payback Period

13 Mo

NPV (10%)

760K

Pros

  • • Maximum flexibility
  • • Full source code ownership
  • • Bespoke UI/UX

Cons

  • • Longest development time
  • • Higher maintenance requirements

Option 7: Odoo (Open Source)

Lowest Cost

Maximum cost-efficiency ERP/workflow solution with full source code access.

Duration

4 Months

Cost

AED 325,000

Technology Stack

Odoo Community PostgreSQL Python Linux

ROI Analysis

3-Year ROI

185%

Payback Period

8 Mo

NPV (10%)

1,120K

Pros

  • • Lowest total cost of ownership
  • • Full source code access
  • • Quickest rollout

Cons

  • • Client responsible for security
  • • Community support only

Technology Options Comparison

Option Duration Cost (AED) 3-Year ROI Payback Period NPV (10%) TCO
K2 Nintex + Microsoft Stack 8 Months 485,000 114% 14 Months 695,000 High
Microsoft Power Automate 10 Months 410,000 128% 12 Months 780,000 Moderate-High
ToolJet (Open-Source) 5 Months 370,000 152% 10 Months 925,000 Low
Odoo Enterprise 5 Months 410,000 135% 11 Months 820,000 Moderate
Zoho Private Cloud 7 Months 325,000 168% 9 Months 1,020,000 Moderate
React + Node/Laravel Custom 12 Months 435,000 125% 13 Months 760,000 Low-Moderate
Odoo (Open Source) 4 Months 325,000 185% 8 Months 1,120,000 Lowest

Payment Terms & Milestones

Payment Schedule

Milestone Description Timeline Percentage Amount (AED)
Project Kick-off Upon contract signing and project initiation Month 1 20% 97,000
Design Completion After approval of system architecture and design Month 3 20% 97,000
Development Completion After completion of development and internal testing Month 6 30% 145,500
UAT & Go-Live After successful user acceptance testing and deployment Month 8 20% 97,000
Post-Implementation After 30 days of stable operation post go-live Month 9 10% 48,500
Total 485,000

Payment Terms

  • All payments are due within 15 days of invoice date
  • Late payments will incur a 1.5% monthly interest charge
  • Payments can be made via bank transfer or check
  • All prices are inclusive of VAT as applicable
  • Payment terms are subject to credit approval

Additional Costs

  • Hardware and infrastructure costs are not included
  • Third-party software licenses are not included
  • Travel and accommodation expenses will be billed at cost
  • Change requests outside scope will be quoted separately
  • Custom reporting requirements may incur additional charges

Annual Support & Maintenance

Support Services

Standard Support Package

Our standard support package ensures the smooth operation of the SMC Digital Media Services Automation Portal with comprehensive technical assistance and system maintenance.

AED 81,000 / Year

12% of development cost

  • Technical support via phone, email, and portal
  • Bug fixes and issue resolution
  • System performance monitoring
  • Security updates and patches
  • Minor enhancements and optimizations
  • User support and training refreshers

Service Level Agreement

Severity Response Time Resolution Time
Critical (S1) 15 Minutes 4 Hours
High (S2) 1 Hour 8 Hours
Medium (S3) 4 Hours 1 Day
Low (S4) 8 Hours 3 Days

Basic Support

AED 48,500 / Year

16 hours per month, business hours only

  • Email support
  • Bug fixes
  • Security updates
  • Phone support
  • On-site support

Standard Support

AED 81,000 / Year

32 hours per month, extended hours

  • Phone & email support
  • Bug fixes
  • Security updates
  • Remote support
  • On-site support

Premium Support

AED 121,500 / Year

Daily support with limited on-site visits

  • 24/7 phone support
  • Priority bug fixes
  • Proactive monitoring
  • Remote support
  • Quarterly on-site visits

Return on Investment Analysis

The SMC Digital Media Services Automation Portal will deliver significant return on investment through operational efficiencies, cost reductions, and enhanced service quality. The following analysis demonstrates the financial benefits over a 3-year period.

Cost Savings

Reduced Manual Processing AED 120,000 / Year
Paper & Printing Costs AED 30,000 / Year
Storage & Archiving AED 20,000 / Year
Staff Reallocation AED 150,000 / Year
Total Annual Savings AED 320,000

Revenue Enhancement

Increased Application Volume AED 80,000 / Year
Faster Fee Collection AED 40,000 / Year
Reduced Payment Defaults AED 25,000 / Year
New Service Offerings AED 55,000 / Year
Total Annual Revenue AED 200,000

3-Year ROI Projection

Year Investment (AED) Benefits (AED) Net Cash Flow (AED) Cumulative Cash Flow (AED)
Year 1 566,000 520,000 -46,000 -46,000
Year 2 81,000 520,000 439,000 393,000
Year 3 81,000 520,000 439,000 832,000
Total 728,000 1,560,000 832,000 832,000

3-Year ROI

114%

Payback Period

14 Months

Net Present Value (10%)

AED 695,000

Contact Information

BetaEdge Systems & Software Design LLC

Address

Dubai, United Arab Emirates

Phone

+971 55 952 87 81

Email

abdemam@betaedgetech.com

Website

www.betaedgetech.com

Proposal Contacts

Abdallah Emam

Client Technology Solution

abdemam@betaedgetech.com

+971 55 952 87 81

Technical Team

For technical queries

tech@betaedgetech.com

This proposal is valid for 90 days from the date of issue. For any questions or clarifications, please contact us using the information provided above.